Small Business Trends For 2016

Higher Customer Expectations Small business can expect customers to have much higher expectations. Customers now have access to an overabundance of online information about your business that you do not control, through such forms as reviews, ratings and comments. Good or bad these all have the potential to sway a customer’s buying decisions. Poor service…

Read More

What Is Omni-Channel Retailing?

If your business is involved in the retail sector, then chances are that you’ve probably heard of the term “omni-channel”. Beyond sounding like a catch phrase some social media consultant has dreamed up to boost their own hype, does omni-channel actually mean anything for your business? In this article we will answer the all-important questions:…

Read More

3 Key Business Trends For 2014

Running a successful business – or getting a new startup off the ground – is no mean feat. At Business Insight we’re focused on helping you get the most out of your industry. In order to fulfill the potential of your business, you need to stay up-to-date with crucial business trends. In this blog post…

Read More