key insights
- Sometimes the connection between success and talent isn't as
close as people might first think
- Success doesn't happen overnight - but it may be
discovered overnight
- Small countries can be well placed to harness
the creativity of individuals
Think you're talented? Creative? Dare we say it: outstanding?
Good for you - but if Malcolm Gladwell is right, that'll only get
you so far. In his latest book, Outliers, Gladwell turns his focus
on the very nature of success itself, making some intriguing
connections between The Beatles and Bill Gates, Canadian pro hockey
players and Asian rice farmers. He's looked at the traits of
successful people and found what they have in common: hard work and
happy circumstance. So how do the merely talented get ahead?
Outliers is subtitled 'The Story of Success'. Do you
think people hope some of that success will rub off on them?
One reviewer here described it as an anti-self-help book and
that's just what it is. It's supposed to start a conversation about
what we can do as a society to help people do better. The book is
specifically intended to look beyond the individual.
Do you consider yourself an outlier?
I do. I'm an immigrant twice over [Gladwell was born in Britain
to a Jamaican mother and English father, raised in Canada and now
lives in Manhattan]. If you're going to be an observer that's a
very useful position to have.
You highlight how Canadian hockey players who are born in
December are disadvantaged compared to others in their age group
who are born in January. You also point out leading figures in the
computer revolution, such as Bill Gates and Steve Jobs, were born
around 1955, making them around 20 years old when the computer
industry was in its infancy. What can someone who isn't born at
such a opportune time do?
In the case of the December hockey players, it's up to us to
change the rules. I suggest Canada should have two leagues, one for
people who were born in the first half of the year, and one for
people who were born in the second. That's the only way you can
solve that problem; if as a society you can step in and say the
rules are wrong. That's a wonderful metaphor for what I think we
have to do in a lot of areas. We have rules that frustrate the
achievements of certain types of people and in order to change that
you have to acknowledge - in the case of hockey - that it isn't a
simple matter of the best talent rising to the top. It's a
combination of that and the rules we write for hockey players.
Trailblazers like Gates don't succeed through virtue of their
sheer talent alone but have to put in at least 10,000 hours of
groundwork - and in Gates' case, be fortunate enough to have free
access to a university computer centre.
He recognises that. People like Gates, when they are wise about
their paths, know that success is a complicated mixture of
circumstance and their own contributions and you can't separate the
two. What I want is for people to soften our exclusive focus on
individual contributions to success.
Is there no such thing as an overnight success?
Someone looks like an overnight success only when the person
writing about them is lazy and hasn't figured out where they came
from. They're overnight discoveries as opposed to overnight
successes.
Of course, you need more than a high IQ to succeed - you also
need some social savvy and practical intelligence.
Chris Langan [the so-called 'smartest man in America' with an IQ
of 195] has not had a life that is successful by conventional
terms, but he's a profoundly interesting person. As a journalist I
have a very selfish reason to do a lot of my journalism: I want to
hang around with interesting people. Bill Gates isn't interesting
because he's successful - he's interesting and successful, and
maybe he's successful because he is interesting. To me, that's
what's great about my job. I have the freedom to sit down with
these characters, pick their brains and find what's interesting
about them.
"New Zealand's middle distance running prowess in the late 1970s
seems impossible to explain - that a small country can do that! But
New Zealand was incredibly efficient in how it found and developed
its talent in that area".
You talk about the cultural legacies of different countries, but
what can a small country like New Zealand do to improve its
standing in the world?
A lot of the book is about how inefficient societies are at
developing their talents. Look at a country like Canada, which is
larger than New Zealand but not by that much. I start with the
example of Canada and hockey, which is something that Canadians
care passionately about but they're also incredibly inefficient in
how they exploit the talent of their country. It says that if small
countries are savvy about the exploitation of human potential, they
can compete with the large countries. Being smart about how you
promote achievements can more than overcome the disadvantages of
size.
I'm a big runner and if you remember back to the time of New
Zealand's middle distance running prowess in the late 1970s [when
John Walker, Rod Dixon and Dick Quax dominated the sport], it seems
like an impossible thing to explain - that a small country can do
that! But not if you think there was a period when New Zealand was
incredibly efficient in how it found and developed its talent in
that area.
How do you feel about other similarly themed social psychology
books such as Freakonomics, Wikinomics and
The Long Tail that have appeared following the success of
The Tipping Point?
There's clearly a kind of movement. I always describe people as
experience-rich and theory-poor. Most of us lack ways of making
sense of the things in our lives. My books are part of this attempt
by journalists and academics to supply theories and ways of
organising experiences for people. It's something that has perhaps
become more necessary as the world has got more complicated.
Unlike those books, your work is not solely focused on
business.
I don't write exclusively business books because I don't know
enough about business to do that. But one of the wonderful things
that has happened in business recently is the recognition that
business people need to look outside their own world for ideas,
insights and directions. That's the niche my books have fallen
into.
There was a sense at one point that business people only wanted
to read books that were about business but that's not true now.
Business people wear many hats: they're citizen, parent, they're
politically active or what have you. I don't know if I would even
consider my books to be primarily business books anymore, even
though I first made my mark in that community.
How do you feel about the reviews that have criticised
Outliers for being based around anecdotes rather than
documented research?
If someone says it's anecdotal, intended as a criticism, I
always smile and think that sounds more like a compliment. I
bristle somewhat at the term 'anecdotal'. Anecdotes are things that
last two paragraphs; this is a book about stories. In that sense,
that's the best way to describe it.
Some people like to think that storytelling is a lesser art but
I don't think so. It's actually the highest art of all. Stories are
what people respond to and remember and retell. Isn't that what the
point of writing a book is? I'm quite delighted to be called a
storyteller.

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